News & Events from Westmount Moving

November 10, 2012

Training, Training, Training!

By: Heather @ 1:49 pm

As the summer rush begins to slow down, our service quality must remain at full speed, and that is achieved through continuous training opportunities! Westmount Moving understands the value of training and development of its professional movers and administrators. Starting this month, we will be focusing on developing new ways to better serve our clients, thereby learning from the best practices observed during the course of the summer. We are excited to host these training sessions as they allow the companies management to better understand its areas of opportunities and encourage their staff members to become better in the performance of their duties. Training will take place on a monthly basis for all crew chiefs, assistant crew chiefs, crewmembers, sales, and administrative staff.

We are please to announce that this month’s crew chief training session went extremely well for all three of our locations. Discussions held were very productive and have helped the company improve its service level capabilities through the adoption of new and refined processes and policies.

Westmount Moving employees are proud to be partners in your relocation process. We pride ourselves in knowing that our solid reputation is built on professionalism, integrity and a client service motivation that is truly unprecedented. Our training program is one that exemplifies these values and we are looking forward to continue our efforts to train our employees to these high standards in the coming months.

Regards,

Alain Grenier

Director of Quality and Operations

Filed under: Quality Assurance

No Comments »

No comments yet.

RSS feed for comments on this post. TrackBack URL

Leave a comment