News & Events from Westmount Moving

April 12, 2011

Operations Meeting April 2011

By: Heather @ 9:48 am

Westmount Moving held their first Operations meeting for 2011 at the Airport Marriot Hotel and was pleased to have a turnout of over 90 staff and crew members from our 3 locations, plus a few corporate guests.

The focus of our session was Quality and the motivational messages regarding team work, provided by Dan Robertson, President of North American Van Lines and Larry Smith, co-owner of Westmount Moving, set the stage for our quality awards presentations and for the morning’s discussions.

Our Keynote Speaker was Kevin Ankenbauer, President and Owner of Ward Moving, and based in San Antonio Texas. Kevin’s very successful company has been the recipient of North American Van Line’s top quality awards for 9 years running, as well as numerous other awards for quality and safety. His message was both passionate and inspiring and was thoroughly enjoyed by all. He spoke about the need for people in our industry to have heart and to care deeply about what they do and about serving our customers and meeting our clients needs. He shared a great deal about the culture of Quality that has been adopted by the entire company from Sales, to Finance, to Operations, Drivers, Packers, Crews and at all of his locations. This is certainly the direction that the staff and Management at Westmount Moving is fully focused on.

We also had the opportunity to thank our Montreal Crews for their fine work in the first quarter of 2011 and distributed Quality awards to the following crew members and crew chiefs:

  • March 2011 Crew Chief – Matt McKay
  • March 2011 Crew Member – Barry Weinhardt
  • Q1 2011 Bronze – Crew Chief – Matt McKay
  • Q1 2011 Silver– Crew Chief – Daniel Perras
  • Q1 2011 Gold– Crew Chief – Al Claybourne
  • Q1 2011 Bronze – Crew Member – Jeff Vuorela
  • Q1 2011 Silver – Crew Member – David Kay
  • Q1 2011 Gold – Crew Member – Barry Weinhardt

Thank you for all your hard work!

We would like to thank our special guests Dan Robertson and Kevin Ankenbauer for taking the time to come to Montreal and share their successes and work practices with us in our goal to becoming a World Class Moving Company.

Filed under: Quality Assurance

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