News & Events from Westmount Moving

November 5, 2010

Quality Awards For September And The 3rd Quarter Of 2010

By: Heather @ 4:00 pm

Westmount Moving (Montreal) Operations quality awards for the month of September and the 3rd Quarter of 2010 were celebrated at a meeting on October 21st, following what was our busiest summer on record!

Two categories, Crew Chief and Crew Member, received awards for our top performers in each category – one winner from each category for the monthly award and the top two winners from each category for the quarterly award. These are decided by a combination of several factors and an averaging over time:

  1. personal quality scores based on feedback from our customers
  2. work performance
  3. overall attitude
  4. reliability

Our September awards went out to:

  • Crew Chief – Daniel Perras
  • Crew Member – Matthew Mackay

Our 3rd Quarter awards went to:

  • Crew Chief Gold: Daniel Perras
  • Crew Chief Silver: Baris Baydar
  • Crew Chief Bronze: Clifford Laurie
  • Crew Member Gold: Sylvain Lefebvre
  • Crew Member Silver: Matthew MacKay
  • Crew Member Bronze: Malcolm Taylor

The winners are seen receiving their awards from Ken Roberts, Westmount Moving, VP Operations and Florence Schaap, Director of Quality and Processes. Joe Gagnon is pictured as well with all of the winners from our Montreal branch. We would like to thank our crews for their hard work and dedication to quality throughout our busy summer season!

Filed under: News,Quality Assurance

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